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Roland DG Australia – Company Update

Roland DG Australia would like to thank you for your continued support during a challenging few months. As we move to a “new normal” and look to navigate a way forward, many programs and services that we had put on hold due to the pandemic, have been rescheduled or re-activated, with social distancing regulations in place.

Service and Support

Previously, we had advised that we were limiting travel to essential breakdown customers, and delaying Preventative Maintenance services. However, as travel and many other restrictions slowly ease across the country, we are now able to broaden our ability to conduct service runs. Our team is working with our customers to book in services, to ensure peace of mind so you can hit the ground running again. If you would like to book in a service, please contact us.

If you have a vinyl cutter, now may be a perfect time to self-service your machine. Visit our website to find out how.

Sales and Orders

Our full Sales team is on hand for any sales or order enquiries. Please contact the sales team if you require assistance.

Roland DG Academy Training

From July, we will re-commence our face-to-face Roland DG Academy courses for 2020, VersaWorks: Beyond the Basics and Profit Through Personalisation, adhering to strict guidelines around social distancing and hygiene. Visit our website to book your place and view upcoming course dates, and check back regularly as we may add further dates and locations in the coming months.

We continue to offer our remote online RolandClinic session daily. You can book your session online if you have something in particular that you would like to discuss.

We’re Here to Help

All Roland DG employees are here to support our customers and are committed to helping them to operate as they have been, or to get their businesses up and running again. Whilst many continue to work remotely, we are gradually moving back into the office in the coming weeks and months.

Contact us if you need assistance.

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We would like to thank you for your continued support, and hope everyone stays safe and healthy.

Roland DG Care

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